Telehealth Notice of Privacy Practices

Effective Date: [1/6/2025]

Your Information. Your Rights. Our Responsibilities.

How We Protect Your Telehealth Information:

• Our telehealth services comply with the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your personal and health information.

• All telehealth sessions are conducted through secure, HIPAA-compliant platforms.

• Video and audio sessions are encrypted to prevent unauthorized access.

• We do not record or store telehealth sessions without your explicit consent.

Your Rights:
You retain the same rights regarding your health information for telehealth services as you would for in-person care:

• Accessing and requesting copies of your telehealth records.

• Correcting inaccurate or incomplete information.

• Asking us to limit how your information is shared.

• Filing a complaint if you feel your rights have been violated.

How We Use and Share Your Telehealth Information:
We may use or share your telehealth information for:

• Treatment: Sharing information with other healthcare professionals involved in your care.

• Payment: Providing necessary details to your insurance company to process claims.

• Healthcare Operations: Improving our telehealth services and training staff.

Patient Responsibilities for Telehealth:

• Ensure you are in a private and secure location during sessions.

• Use a reliable internet connection and a personal device to maintain privacy.

• Avoid sharing your telehealth login credentials with anyone.

Risks of Telehealth:
While we take every precaution to protect your information, telehealth does involve some inherent risks, such as:

• Data breaches or unauthorized access due to technical vulnerabilities.

• Limitations in diagnosing or treating conditions remotely.

Filing a Complaint:
If you believe your telehealth privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care.